If for any reason you are not satisfied with any purchases you make from this
site simply return your purchase within 14 days for a full refund. The product must be in the same condition you received it in. Sorry we cannot refund freight charges on delivery and return of
goods.
METHOD OF REFUNDS
Envision
Newage Multimedia will refund to your credit card, or
we can post a cheque or international money order.
HOW TO MAKE A
RETURN
All we ask is that you print and fill in the Returns Form below, and
return the product in its original condition. We will also
need a copy of your order confirmation record (email).
RETURNS INFORMATION
Please provide us with the information outlined
below. This information must accompany all returns.
Personal
Details
Name:
Company:
Street
Address:
Town/Suburb:
State:
Postcode:
Country:
Email
Address:
Contact Phone: (_____)________________
Preferred Contact
Time:
Product Details
Returned Item:
Code # :
Receipt # :
Order
Date:
Reason for return:
What would you like us to do?
a. Replace with
another of the same product
b. Refund my credit card (if you paid by credit
card only)
Refund by posting me a cheque or international money order.
GOODS DAMAGED IN TRANSIT
If your purchase is damaged in transit we
will send you a "no charge" replacement, freight free. You will need to return
the damaged product (or fragments which demonstrate reasonable evidence of
breakage in the case of international orders) to us for assessment.
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